✓ BUY WITH CONFIDENCE!

✓ RETURNS & EXCHANGES
If you are not completely satisfied with your www.kovot.com purchase, you may return the item within 30 days for a refund or exchange. We do not offer pre-paid shipping return labels or free shipping for returns. Items must be returned unused and in their original undamaged packaging. You will need to supply us with your www.kovot.com order confirmation number to complete an exchange or return. Refunds will be processed once items have been received and inspected. Please email customerservice@kovot.com for assistance with a return.

✓ DEFECTIVE MERCHANDISE
If an item purchased directly from www.kovot.com is received damaged or defective, please email customerservice@kovot.com within 5 business days of receipt of the item and a representative will assist you. Please keep in mind that you will need to provide your www.kovot.com confirmation order number for us to properly assist you.

✓ CHANGE OR CANCEL YOUR ORDER
When you place your order with us, it is immediately sent to our fulfillment department so unfortunately, orders can not be canceled or changed once they are placed. Please email customerservice@kovot.com for assistance with your order.